IT Support | Network Support | Computer Repair Services | Fast Onsite Support | Remote Support | Equipment Support | Melbourne | Victoria | Australia
//: IT SUPPORT
Professional Services
Professional Services
Your business relies on IT systems more and more each day, and a failure of these systems will result in a major
loss of productivity. You need trustworthy IT support crew to call on, who can get any issues sorted, pronto.
DJC’s IT support can deliver the following for Melbourne based businesses:
- Guaranteed response times
- Preventative maintenance
- One (1) hour response time on all mission critical services
- Detailed engineers reports on all work conducted
- Call logging, tracking and reporting facilities via our online help desk
- Remote and on site support
- Remote server and security monitoring
We are able to support the following server operating systems:
- Linux – all flavors including Red Hat, CentOS, FreeBSD, Fedora, etc
- Windows Server 2003
- Windows Small Business Server (SBS) 2003
- Windows Server 2000
- Windows Small Business Server (SBS) 2000 aka Back Office Server
Why try to provide IT support from within? With advances in technology, you need to be 'in it' full time to keep on top
of it all. We can streamline business processes and performance. Remove the burden of having costly, full time internal
employees, and replace this with IT specialists.
Some of the advantages of outsourcing your IT support requirements:
- Guaranteed response times
- Preventative maintenance
- One (1) hour response time on all mission critical services
- Detailed engineers reports on all work conducted
- Call logging, tracking and reporting facilities via our online help desk
- Remote and on site support
- Remote server and security monitoring
DJC's skilled Systems Engineers are available when you need them - for as long as you need them.
This way, your 'partnership' with DJC provides you with a flexible workforce that is always on
hand for project support, additional special skills, holiday periods or staff shortages.
Typical Usage:
- Project work.
- When any of your IT team are away on holiday.
- If any of your IT team are sick or injured.
- If any of your IT team leaves at short notice.
- Any other emergencies where you need a trained IT Systems Engineer.
- Systems and Security Audits.
Benefits:
- Fully trained and qualified Systems Engineers available at short notice.
- The same Systems Engineer(s) available to you, thus saving you money on orientation time.
- Systems Engineers are backed up by a large IT team.
- Access to new knowledge and skills.
- Flexible work force.
Is your business wasting time running around sourcing IT hardware or software? Are you getting the best deal,
or getting ripped off? With so many sources of IT equipment available, where do you start? Just let us know what your after,
and we will scour the earth to find it, at the best price.
- Server & workstation hardware
- Off the shelf and custom software
- Peripheral supply
- Consumable supply
