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CASE STUDY

Cutting Costs & Boosting Reliability
How DJC Transformed Tilling Timber’s IT Environment

Introducing Tilling Timber

Tilling Timber is Australia’s largest wholesaler of engineered wood products, supplying high-quality timber solutions to the construction industry. With a strong reputation built over decades, Tilling relies on a stable and scalable IT environment to support its operations and growth.

The Challenge

Tilling Timber struggled with rising IT costs and ongoing reliability issues across its infrastructure. Their hybrid IT model, which included internal staff and external contractors (such as Telstra), resulted in inconsistent support, a lack of strategic direction, and blame-shifting between teams when problems arose.

Without a clear IT strategy, costs spiralled, infrastructure reliability declined, and business productivity suffered. Tilling needed a trusted partner to stabilise, optimise, and future-proof their IT environment.

The Solution

DJC was introduced through a referral from a trusted contractor who had worked with DJC before and recognised their expertise in:

Building IT roadmaps aligned with business goals

Optimising infrastructure for efficiency and cost savings

Providing reliable, scalable support to eliminate performance issues

DJC took a strategic approach to overhaul Tilling Timber’s IT infrastructure:

Cloud Migration & Optimisation

  • Legacy on-premise servers were migrated to Microsoft Azure, eliminating outdated hardware constraints.
  • Pre-existing Azure workloads were restructured and optimised for improved performance and efficiency.

Flexible Development Environment

  • A secure, on-demand test environment was created, allowing Tilling’s development team to experiment safely without disrupting live operations.
  • The system was dynamically scaled, ensuring resources were only used when needed—minimising unnecessary costs.

The Results

By partnering with DJC, Tilling Timber stabilised its IT environment and unlocked long-term efficiency and cost savings. The transformation delivered a future-proof infrastructure that adapts to business demands while reducing unnecessary expenses.

100% stability achieved

No further reliability concerns post-migration.

35% reduction in Azure costs

Lower expenses despite increased system capacity.

Seamless scalability

IT infrastructure expands and contracts based on operational needs, preventing overinvestment.

Improved efficiency

IT support is proactive rather than reactive, with clear accountability and streamlined operations.

Before DJC, our IT was a mess—unreliable, costly, and constantly causing friction between internal teams and contractors. DJC stepped in, stabilised everything, and gave us a clear, scalable roadmap. Not only is our IT rock solid, but we’re saving 35% on Azure costs while running a more powerful system.

– Mark Stephan, CFO, Tilling Timber