Case Study
100% stability and 35% lower Azure costs for Tilling Timber
A hybrid mix of internal staff and contractors had left Tilling Timber with unreliable IT and no clear strategy. DJC stabilised the environment, moved it to Azure, and cut costs while increasing capacity.
Introducing Tilling Timber
Tilling Timber is Australia's largest wholesaler of engineered wood products, supplying high-quality timber solutions to the construction industry. With a strong reputation built over decades, Tilling relies on a stable and scalable IT environment to support its operations and growth.
The challenge
Tilling Timber struggled with rising IT costs and ongoing reliability issues across its infrastructure. Their hybrid IT model, which included internal staff and external contractors (such as Telstra), resulted in inconsistent support, a lack of strategic direction, and blame-shifting between teams when problems arose.
Without a clear IT strategy, costs spiralled, infrastructure reliability declined, and business productivity suffered. Tilling needed a trusted partner to stabilise, optimise and future-proof their IT environment.
The solution
DJC was introduced through a referral from a trusted contractor who had worked with DJC before and recognised their expertise in building IT roadmaps aligned with business goals, optimising infrastructure for efficiency and cost savings, and providing reliable, scalable support to eliminate performance issues.
DJC took a strategic approach to overhaul Tilling Timber's IT infrastructure.
Cloud migration and optimisation
- Legacy on-premise servers were migrated to Microsoft Azure, eliminating outdated hardware constraints.
- Pre-existing Azure workloads were restructured and optimised for improved performance and efficiency.
Flexible development environment
- A secure, on-demand test environment was created, allowing Tilling's development team to experiment safely without disrupting live operations.
- The system was dynamically scaled, ensuring resources were only used when needed, minimising unnecessary costs.
The results
By partnering with DJC, Tilling Timber stabilised its IT environment and unlocked long-term efficiency and cost savings. The transformation delivered a future-proof infrastructure that adapts to business demands while reducing unnecessary expenses.
- 100% stability achieved. No further reliability concerns post-migration.
- 35% reduction in Azure costs. Lower expenses despite increased system capacity.
- Seamless scalability. IT infrastructure expands and contracts based on operational needs, preventing overinvestment.
- Improved efficiency. IT support is proactive rather than reactive, with clear accountability and streamlined operations.
"Before DJC, our IT was a mess, unreliable, costly, and constantly causing friction between internal teams and contractors. DJC stepped in, stabilised everything, and gave us a clear, scalable roadmap. Not only is our IT rock solid, but we're saving 35% on Azure costs while running a more powerful system."
Mark Stephan, CFO, Tilling Timber