DJC Systems – Security Services – Managed Services – Professional Services – Cloud
construction IT Support
We get it. You have several sites on the go, with one about to wrap up and another about to start. You need an IT solution that can be deployed to a site, any site, easily and efficiently to allow your team to work as if they are in an office. Internet access, the ability to print & scan, and have it all “just work” without frequent visits from IT. And if it doesn’t work with ease, the foreman, the CA’s and the rest of the crew will crack it.
IT Support for Your Construction Business
At the core of our service is a deep understanding of the essential role IT plays in keeping your construction business humming. At DJC, we have been supporting construction businesses for decades, we understand why your business is different than the standard office-based business. Hash physical environments (hey, they are building sites) that don’t have wired in networks, and the need to have everybody working with ease, likely all wirelessly, and the solution be totally portable. Our proactive and reliable IT support services are specifically designed to ensure your construction business systems and IT infrastructure operates seamlessly.
The DJC Difference in Construction IT Support
eyes on all of your Construction infrastructure
Our vigilant Tier 2 Technical Analysts work closely to monitor your IT infrastructure around the clock, ensuring peak performance and swift incident resolution. Every wireless access point, every network switch, all of the long cable runs & interconnects, your firewalls and your internet connections, we not only check them around the clock to make sure they are up, but they are performing as expected. If we see a degredation or issue, we’re on it immediatly.
Comprehensive Incident, Problem, and Change Management:
Our construction IT services are spearheaded by Tier 2 Technical Engineers who adeptly navigate the full array of IT challenges specific to production facilities, embodying our commitment to simplifying complexity.
complete Construction infrastructure management
We don’t just manage your corporate network. We can supply, install and maintain PC’s. notebooks, tablets & mobile devices, Internet connectivity, CCTV and building access control systems
Enhanced Remote Management:
Our approach includes Remote Monitoring and Management (RMM) agents on every server, offering prompt issue resolution and top-tier cyber protections baked in to all our service offerings.
Comprehensive Infrastructure Support:
We cover all bases, from firewalls to telephony to your production equipment & systems, ensuring every critical component of your construction IT infrastructure is reliable and secure.
Elevate Your Construction Infrastructure with Comprehensive Care
Our managed infrastructure solution employs AI bots to execute thorough monitoring and management across your IT environment. This proactive strategy encompasses everything from agent status and asset information to disk space monitoring and server OS patching, ensuring your operations are always secure and efficient.
Optimising Every User Experience
As an IT business, we need to be at the bleeding edge of technology, testing solutions to ensure they are fit for our clients. We leverage chat support built in to your Microsoft Teams, to get near-instant support for your staff. Built in to this chat system, is AI which monitors the conversation, looking for automations to run to resolve quick-fix issues.
When the issue is a little more complex and needs a specialist, AI reviews calendars and offers a range of firm appointment times to ensure the right people are ready, doing away with endless callbacks and ticket replies.
Instant Alerting for Immediate Action
With full 24/7 monitoring, our IT bots automatically notify our tech support team in case of outages or incidents, allowing us to start fixing problems before they affect your business. This instant alerting system is key to our proactive business IT support services, ensuring a rapid response and minimal operational impact to give you peace of mind.
Custom Construction IT Solutions, Committed Service
Our managed construction IT services are designed to provide comprehensive on site or remote support tailored to your business’s unique requirements. Our client-centric approach guarantees solutions that perfectly align with your needs, backed by a team dedicated to your growth and success. With DJC, you gain more than just IT support; you acquire a partner wholly committed to your business’s continued prosperity.