DJC Systems – Security Services – Managed Services – Professional Services – Cloud
Manufacturing IT Support
Keep Your Factory Running with Reliable IT Support
Manufacturing environments rely on precision, speed and uptime. Whether you operate a single factory or manage multiple production sites, your systems must work consistently to avoid delays, disruptions and downtime.
DJC provides expert IT support for manufacturing companies across Australia. Our solutions are built for factory floors, not just office desks.
Managed IT Services for Manufacturing Businesses
Your IT needs are different from traditional office environments. Wireless coverage must reach every corner of the production floor. Networks must support real-time data between machinery, ERP systems and teams. Devices must perform in harsh environments with dust, vibration and heat.
At DJC, we’ve supported Australian manufacturing businesses for decades. Our managed IT services help reduce downtime, increase operational efficiency and give your staff the tools they need to stay productive.
Our Services Include:
Complete Infrastructure Management
We install, support and maintain your full IT environment including PCs, tablets, mobile devices, CCTV, internet, switches and access control systems.
Network Design and Factory Connectivity
We build and optimise wireless and wired networks designed to perform in industrial settings without signal dropouts or delays.
Real-Time Monitoring and Maintenance
Our remote monitoring tools track system health around the clock and alert our team to issues before they impact your production.
Integrated Cybersecurity Protection
we secure your endpoints, servers and user accounts with multi-layered protections including antivirus, patching and backups.
Support for Manufacturing Systems and Equipment
We help your production systems, factory machines and ERP platforms stay connected and synchronised across all departments.
Proactive Performance Management
Our Tier 2 Technical Analysts monitor performance, handle incidents and ensure your infrastructure stays efficient and operational.
Keeping Your Production Systems Online
We use AI-enabled tools to monitor system health, patch status, disk capacity and agent performance across your IT environment. This proactive approach helps prevent outages and keeps your manufacturing operations moving.
Fast and Simple IT Support for Your Staff
Staff can reach us instantly through Microsoft Teams. AI monitors chat requests and can run automations for common issues. If needed, it schedules a session with one of our experts at a time that suits your team.
Always-On Alerting for Rapid Response
Our systems provide full visibility across your network and infrastructure. When something goes wrong, alerts are sent to our team in real time. We start working on the issue before it causes disruption.
Book your consultation with a Manufacturing IT specialist
Find out how DJC can simplify, secure and scale your manufacturing IT systems.
Case Studies
Frequently Asked Questions
What is manufacturing IT support?
It is the ongoing monitoring, management and support of your IT systems, networks and infrastructure specifically for factory and production environments.
Do you support multiple factory locations?
Yes. We support single-site and multi-site manufacturers with unified monitoring and consistent IT management across all facilities.
What types of equipment and systems do you support?
We support servers, PCs, laptops, tablets, barcode scanners, factory control systems, switches, access control, CCTV and internet connectivity.
Is cybersecurity included in your managed IT services?
Yes. Cybersecurity is part of every plan and includes endpoint protection, patch management, secure backups and user access controls.
How do you keep production systems online?
We use remote monitoring and proactive management tools to detect and resolve problems early, reducing the risk of unplanned downtime.
Can you help with ERP and factory software integration?
Yes. We ensure your ERP, WMS and production software systems are supported and function reliably within your IT infrastructure.
How does Teams-based support work?
Staff can message our support team directly in Microsoft Teams. AI helps triage and resolve simple issues and escalates complex problems to the right technician.
Do you offer onsite and remote support?
Yes. We offer both remote support and same-day onsite response in metro areas. Regional support is available based on your location.
Are your IT support services suitable for small and medium manufacturers?
Yes. Our services are tailored for SMBs in manufacturing, offering cost-effective and scalable solutions as your business grows.
How do we get started?
Contact us to schedule a free consultation. We will review your setup and recommend an IT support plan that suits your operations.