Co-Managed IT
Co-managed IT that backs up your internal team, not replaces it
Your internal IT person or team stays in control. DJC adds the extra hands, specialist expertise, and after-hours coverage they need, without the cost of hiring more staff.
Book a Free SessionRunning IT for an Australian SMB often means one or two people wearing every hat: helpdesk, security, vendor management, and strategy, all at once. Co-managed IT is built for exactly that situation. DJC works alongside your existing team, filling the gaps in time, skill, or coverage without taking over what your team already does well.
This model suits growing businesses in manufacturing, professional services, healthcare, retail, and construction that already have internal IT staff but need backup for peak periods, specialist cyber security knowledge, or hands to deliver a project. Your team stays at the centre of decisions; we support around them.
If your business does not yet have any internal IT resource and you would rather hand the whole function to one partner, our fully managed IT service covers that end to end.
What you get with co-managed IT
24/7 monitoring and alerting
Round-the-clock monitoring and proactive issue resolution, so problems are caught whether or not your internal team is watching.
Advanced cyber security support
Access to security tools and expertise your internal team may not have in-house, protecting the business against evolving threats.
Project support and delivery
We step in as an extension of your team for system rollouts, migrations, and other projects that need extra hands to hit deadlines.
Helpdesk overflow and escalation
We take on ticket overflow during busy periods and handle escalated Level 2 and 3 issues, lightening the load on your team.
Patch management and system updates
Routine patching and updates are handled for you, keeping systems current without eating into your team’s time.
Strategic IT planning and advice
We help align your technology roadmap with business goals, bringing an outside perspective your internal team can use.
If IT is your responsibility
An owner, not an account manager
You deal with Daniel or Julian Church directly. We keep the client list deliberately short so the people who answer already know your environment.
Numbers you can defend
Every engagement starts with a costed IT roadmap: what technology should cost this year and next, in business terms you can take to a board or a budget meeting.
See what managed IT typically costsWorking alongside internal IT
If you already have an IT manager or a small team, we are not here to replace them. Co-managed IT adds tooling, escalation and after-hours cover around them.
How co-managed IT worksWhy DJC
- Your team stays in control. Co-managed IT is designed to complement your internal staff’s work, not replace their authority over systems and strategy.
- Scale without hiring. Get more capability and coverage without the overhead of recruiting, training, and retaining more internal staff.
- Flexible, not locked in. Support scales up or down as your needs change, with no long-term contract forcing your hand.
- 27 years of specialist depth. Whatever gap your internal team has, whether it is security, compliance, or a big project, DJC has likely solved it before for a similar business.
Run your own IT?
We offer security only, at a fixed price per person. You keep running your systems your way, and we manage the security risk for you. Nothing bundled, no pressure to hand over the keys.
Quick answers
What are co-managed IT services?
Co-managed IT is a shared support model where your internal IT team works alongside an external provider like DJC. Your team keeps control of systems and strategy; DJC adds capacity, specialist expertise, and after-hours coverage where it is needed most.
How is co-managed IT different from fully managed IT?
Fully managed IT means DJC handles the entire IT function on your behalf. Co-managed IT supports an existing internal team, letting you choose which tasks stay in-house and which are handled by DJC.
Is co-managed IT only suitable for large businesses?
No. Co-managed IT works well for any business with at least one internal IT staff member who needs extra help, whether that is peak-time overflow, project delivery, or specialist security knowledge they do not have in-house.
Do we need a long-term contract for co-managed IT?
No. DJC’s co-managed IT services are designed to flex with your business, so support can scale up or down as your needs change rather than locking you into a fixed arrangement.